Privacy Policy

Legal

Privacy Policy

How we collect, use, and protect your personal information.

This Privacy Policy explains how TestBank College collects, uses, and protects your personal information when you use our website and services. Last updated: January 1, 2025.

1. Information We Collect

We collect information you provide directly to us and information collected automatically.

Information You Provide:
  • Name and email address when you register
  • Billing information (processed by Stripe — we never store card details)
  • Order history and download activity
  • Messages you send to our support team
Information Collected Automatically:
  • IP address and browser type
  • Pages visited and time spent on site
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • To process orders and deliver your purchased files
  • To send order confirmations and download links
  • To respond to your support requests
  • To send service updates (not marketing spam)
  • To improve our website and product catalog
  • To comply with legal obligations

3. Payment Information

All payments are processed by Stripe, a PCI-DSS Level 1 certified payment processor. We never store, see, or have access to your full credit card number.

Your card details go directly to Stripe's secure servers — never to ours.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Stripe (payment processing)
  • Email service providers (order confirmations only)
  • Law enforcement when legally required

5. Cookies

We use essential cookies to keep you logged in and remember your cart. We do not use advertising or tracking cookies. You can disable cookies in your browser, but this may affect your ability to log in.

6. Data Retention

We retain your account information as long as your account is active. Order records are kept for 7 years for legal and accounting purposes. You may request deletion of your personal data at any time.

7. Your Rights

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt out of all non-essential emails
  • Lodge a complaint with your data protection authority

To exercise these rights, email us at privacy@testbankcollege.com.

8. Contact

For privacy questions, contact: privacy@testbankcollege.com

Questions About Your Privacy?

Contact our privacy team and we’ll respond within 48 hours.

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